Supply Chain Validation
Ensure service providers know exactly what is expected from them.
Supply Chain Validation
Technical Agreement - Service Level Agreement

In order to secure continuous supply and performance quality Macaw carefully documents all components of the operating process in an agreement that forms the basis of the relationship between our customers and their service providers. The agreement details the roles and responsibilities of each party that includes all product handling services in whichever mode of transport.

Macaw also builds safety procedures into the agreement in the event that an activity should occur ‘out of gauge’. Macaw makes it clear to all parties precisely what is expected of them in order to maintain product integrity throughout the complete process.

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Telephone: +44 (0)845 519 1374